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Retailers Consider System Shelf Life and Capex vs. Opex Balance in Weighing Investments

In 2022, the business case for automation and robotics in retail and ecommerce operations seems an easy one to make. Labor is tight and expensive, and demand for rapid order fulfillment and delivery is not abating.

Yet despite the buzz around highly automated mega-players like Gap Inc., Walmart and Amazon, most companies in 2022 remain largely manual affairs. So, what are the headwinds and pros and cons, and what are companies looking to accomplish with their automation initiatives?

This special report from Multichannel Merchant explores the issue of automation and robotics through the lens of project timelines, lead times on critical equipment, ROI and performance gains. Industry experts and retailers provide their perspectives on making the business case, implementation and integration considerations, shelf life and future proofing and what’s next.

You will learn:

• How Duluth Trading Co. is making automation a key piece of its lofty growth goals
• How Hims’ SVP of operations weighs the decision criteria for projects
• About limiting factors as well as pluses of automation and robotics
• The innovation and solution wishlists of industry experts and retailers

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